You can read our full Terms & Conditions HERE

Package Usage:

• All packages are required to be paid in full before the first session takes place and cannot be implemented retrospectively.
• All sessions purchased as part of a block booking must be booked and attended within six (6) months of the date of purchase, unless otherwise agreed in writing.
• It is the client’s responsibility to schedule and attend sessions within this time period. Any sessions remaining unused after the six-month expiry period will be forfeited, and no refund will be issued.
• Block booking sessions are non-transferable and cannot be exchanged for alternative services.
• Please see the Rescheduling & Cancellation Policy for information on changes to package sessions.

Cooling-Off Period:

• In accordance with the Consumer Contracts Regulations 2013, clients booking online or at a distance have the right to cancel their booking within 14 days of purchase without charge, provided that the session or package has not yet commenced.
• Where a client requests that a session or package begin within the 14-day cooling-off period, they acknowledge that their right to cancel will be lost once the service has started.
• If a block booking or package is cancelled within the cooling-off period and before any sessions have taken place, a full refund will be issued.